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General Interest
Due to the increase in spurious ITEM NOT RECEIVED cases, we will now automatically report all buyers who file 'Item not Received' cases to Ebay advising if a replacement or refund has been made.

We will not replace or refund any item that tracking shows to have been delivered.

Ebay collate this information in their records and will determine if a buyer has filed cases of this nature before.

This will not affect any honest buyer but will highlight the buyers who claim lost items more than once.

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