Postage - Postal charges are clearly shown within the auction listing. Please bear in mind that our postal charges include more than the price of a stamp and includes actual postage costs, packaging and handling. If you bid, you are deemed to have accepted the shipping charges quoted. International shipping may be subject to import duties or other taxes.
Collection - We DO NOT have the means of any collection facilities currently, so under no circumstances will collection be permitted with any of the items.
Dispatch Times - Our dispatch for all orders is currently 1 working day once cleared payment has been received. We do not dispatch on weekends or Public Holidays, if any of the items are purchased over these days then they will be dispatched on the following working day after receiving cleared payment..
Once your order has been sent we will contact you by email. Please allow the stated delivery times in the postage details before contacting us to find out when delivery will take place. Delivery times will vary depending on what services you have chosen but please allow up to 7-14 workings days for delivery in case of postal delays.
**Please Note** If you want to track your item and get a guaranteed delivery date please choose the Special 1pm, 1st or 2nd Class Recorded options(if option is available), I cannot be responsible if the package is lost or damaged if you do not choose this option, we are only able to dispatch during working hours Mon-Fri, if any items won over the weekend or public holidays the item(s) will dispatched the following working day.
Returns and Exchanges - Items may be returned/exchanged provided that the item(s) are returned in clean, re-sellable condition with all tags, original packaging intact, subject to the discretion of Top Deals Online upon inspection. All returns/exchanges will be refunded less the shipping cost. The buyer is responsible for the return of the goods and track them using a reputable carrier, the cost of returning will not be refunded. We ask that you do everything possible to ensure the goods are returned to us in good condition and in their original packaging.
All exchanges will incur a return shipping fee payable by the buyer.
Returns items MUST be with original tags and packaging and in unused condition.
All returns must be returned to:
Top Deals Online Limited
72 Kingsmead Ave
With your ebay user ID, and ebay item no.