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CUSTOMER SERVICE
 
Power Capacitors Limited prides itself on its highs level of customer service and aims to achieve complete customer satisfaction.
 
All TRANSWAVE Converters are supplied with a 3-Year back-to-base warranty and a 14-day no-obligation money-back guarantee.All we ask is that you return goods to Birmingham in a state fit for resale for a full refund less any carriage costs. No handling charge will be raised.

We will offer both point-of-sale and after-sales assistace in the event that any advice is required, whether prior to purchase or at the point of equipment commissioning.

VAT invoices will be forwarded with goods or emailed following despatch of goods.

IMPORTANT MESSAGE

 
Phase Converters and Inverters are very specialist items. Like you, we want your transaction to progress smoothly with minimal inconvenience and after-sales issues.
To this end, we prefer orders placed on eBay to be paid by mail-order ahead of PayPal. That way we can talk to you about your requirement pre- or post-order and be sure the correct item has been ordered prior to equipment despatch.
Simply call or email with a contact number for a call back. Where possible, goods will be despatched on a next-day carrier within 24 hours of payment being cleared.

Deliveries to

  • Isle of Wight
  • Isle of Man
  • The Scottish Highlands/Islands
  • The Channel Isles
  • Northern Ireland
  • Eire
incur additional delivery charges to those quoted - please contact us for confimation of actual delivery charges to these destinations.

We accept MasterCard & Visa credit and debit cards.
 
NO SURCHARGE IS MADE FOR THIS METHOD OF PAYMENT.
 
Simply call FREEPHONE 0800 0352027 or 0121 7084522 for details. Or email ebay@powercapacitors.co.uk with a contact number for a call back.

We will also accept payment by card/cash when goods are collected from our Birmingham factory.