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Conditions Explained

TEK Shop specialise in the sale of computers and electronic goods, selling over 100 Laptops per week.

TEK Shop want to give you an accurate information to all of our products so you know exactly what you are receiving. Please take a moment to browse through our system.

Brand NEW

These products are mix of cancelled orders, undelivered items with original delivery stickers on the box, end of line items, surplus stock, stock written off due to damaged boxes or time on shelf.

  • Products are in an new condition
  • Never been used
  • Retail Boxed
  • All the accessories included
  • Full manufacturer warranty or 1 year collect & return warranty

Ex-demo

Items sent to the retail outlets for staff evaluation before sales. These usually come with original accessories. They are usually in excellent condition, one step below retail standard.

  • Products are in an excellent condition
  • Never been used
  • Fully tested
  • Retail Boxed (Packaging may not be pristine)
  • All the accessories as stated
  • It may have minor handling marks on casing 
  • Full/Limited manufacturer warranty or 12 month return to base warranty

Ex-display

Items on display in retail outlets. These could have small handling marks on the items due to handling in store. Sometimes they come without original boxes or accessories as these tend to get lost over time. Item may have small blemish/scratch but does not affect the working condition of the product.

  • Products are in very good condition
  • Fully tested 
  • Light signs of wear on keyboard and mouse 
  • Outer casing may have light scratches 
  • May be missing non-essential accessories 
  • Balance/Limited manufacturer warranty or 12 months return to base warranty

Refurb

These products are mix of liquidation, customer returns order, ex-display. All are tested fully, cleaned and serviced before sending out. The listing will state clearly the condition of the unit and the state of any peripherals or consumables included.

  • Products are in good working condition
  • Fully tested
  • Signs of wear on keyboard and mouse
  • Outer casing may have scratches
  • 6 months return to base warranty 
  • We cannot guarantee battery life

 

Any questions please email info@tekshop.co.uk  

TEK Shop