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DELIVERY INFO:

We aim to dispatch your goods on the same day we receive payment. In some cases it may take up to 1 working day for us to dispatch your purchase. Order cut-off time is 3PM. Please contact us if you want your goods to be dispatched immediately.
We use DPD, Inter Link and Royal Mail for all UK deliveries.
We offer worldwide shipping with UPS. If you do not see the shipping information for a particular country then please contact us to request a shipping quote.
DPD, Interlink and UPS deliveries MUST be signed for so please make sure there is someone available to sign for the goods.
If you provide us with your email address then you will receive an email with information about your delivery. DPD and Inter Link will provide you with an exact time of delivery (hourly windows).

 

DELIVERY SERVICES AND TIMES WITHIN UK:

  • DPD / Interlink tracked and signed. Next working day delivery
  • Royal mail 24h Tracked. Next working day delivery
  • Royal mail 48h Tracked. Two working day delivery
  • Royal mail economy delivery. Please note this delivery is not tracked. Delivered in 3 to 5 working days.
  • WORLDWIDE SHIPPING:

    We offer worldwide shipping with UPS. If you do not see the shipping information for a particular country then please contact us to request a shipping quote.

    INTERNATIONAL SHIPPING SERVICES WITHIN EU:

    UPS International Tracked standard service within the EU. Delivered in 3-4 working days.
    UPS International Tracked Express service within the EU. Delivered in 1-2 working days.

    INTERNATIONAL SHIPPING SERVICES OUTSIDE THE EU:

    UPS International Tracked standard service outside the EU. Standard delivery -5-7 working days.
    Please request a quote for global express delivery service.

    TRACKING INFO:

    Once your order is shipped we will send you an email with a link to the tracking information.
    Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided to eBay.
    You are able to track the progress of your delivery by contacting the assigned courier via their
    website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier.

    If you want to call the courier then please use one of the telephone numbers below.
    Royal Mail customer services/tracking - 0845 611 3425
    DPD customer services/tracking - 0845 0702477
    Interlink customer services/tracking - 0845 0702477
    UPS customer services/tracking – 03457 877 877

    RETURNS INFORMATION:

    If your product develops a fault then please notify us by phone on +44 (0) 203 3772 7777 or at sales@systemsXchange.co.uk detailing the fault and requesting a Returns Number. Please ensure that the Returns Number is clearly indicated on the parcel, as we cannot accept returns without this. Please return items to:

    systemsXchange Returns [please enter the sales record number or your eBay username here]
    Unit 2, Prime Buildings
    Daux Road
    Billingshurst
    West Sussex
    RH14 6SJ

    Tel: +44(0)203 3772 7777

    Email us: ebay@systemsXchange.co.uk

    PLEASE NOTE - do not write on or mark the original packaging and ensure that all items are returned with cables, chargers and leads, etc.

    Frooition - www.frooition.com | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design.