1. Book in advance. Please book-in by email before 1pm on the previous day so we can have your item out and ready to collect.
2. Unless otherwise stated in the listing, collections are from our Park Royal warehouse London NW10 7XF. Kitchens and other very large items can often be for collection from the client premises, details will be given in the listing. We are not inside the London Congestion Charging zone.
3. Opening hours. We are open from 10am-5.30pm Tuesday-Friday and 10am-4pm on Saturdays (excluding Bank Holiday Weekends). We are closed for collections on Sundays & Mondays.
4. Payment. Payment by cash or card (not Amex) on collection is fine; please have exact money if possible.
5. One week to collect. You have one week to collect your item. After this there is a storage charge of £25 per item per week and uncollected items may be sold or disposed of.