The first attempt at delivery did not materialize but this was not the fault of the vendor. It was being returned to them by the carrier due to the fact it had been damaged in transit. Upon contacting the vendor a full refund or replacement was offered. The latter was chosen and this was undertaken by the vendor. The item arrived packaging badly damaged but thankfully the contents were ok. The customer service given by the vendor was excellent could not fault it at all.
e***n (94)- Feedback left by buyer.
Past 6 months
Verified purchase
Unfortunately there was an issue with the courier (Hermes) and my item didn't get delivered but the seller was excellent at communicating this and very swiftly gave a refund as it was bought as a Christmas gift. I cannot fault the seller for their swift response and would happily order from them again, great customer service.
d***7 (2040)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived On Time**Items New As Described**Good Price & Service**Good communication****MANY THANKS**
o***s (182)- Feedback left by buyer.
Past 6 months
Verified purchase
Happy with my purchase. When it didn’t arrive, I contacted the seller and they investigated immediately. They let me know what was going on. Very good service
y***f (159)- Feedback left by buyer.
Past month
Verified purchase
Well priced product and well packaged. Only criticism is that it took a LOT longer than quoted for delivery but not Sellers fault and they tried resolving with their courier.
h***h (33)- Feedback left by buyer.
Past 6 months
Verified purchase
My order arrived early and was well packaged the items were exactly as described, a nice easy transaction, I recommend this seller 5⭐️ service