Initial contact was very good and my questions answered. Otherwise very good service and product is reasonable, darker and much flatter than the photo. Postage price was high but they included the customs charges yet it still cost quite a bit more once it went through the system so needs to be updated perhaps. Overall this seller appears to be quite good..
e***1 (1329)- Feedback left by buyer.
Past 6 months
Verified purchase
8 heavy creases due to being folded and sent flat no the correct way to send this type of material but sellers attitude was ‘open up a returns case’ what does that solve for future customers - Nothing! Listing states ‘mini rolls’ don’t expect it to come rolled in a tube as clearly it won’t.
Poor delivery methods, poor customer services and poor attitude re Seller.
New - Yes but ruined due to being folded.
r***1 (1499)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, item as described and packaged well, Seller 5*+ all round, would recommend and use seller again
r***1 (1499)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery, item as described and packaged well, Seller 5*+ all round, would recommend and use seller again
z***c (1379)- Feedback left by buyer.
Past 6 months
Verified purchase
I received some material from you, it’s not the same as the picture, but you did let me know, and I picked a different pattern, so thank you very much for keeping me updated with this, you have been very cooperative x
_***a (873)- Feedback left by buyer.
Past 6 months
Verified purchase
This is the ideal material that I needed, super fast delivery and well packaged. Communication with Lukas was clear and consice. I will definitely use Swincraft2 when I need more material. Thank you. 5* service.