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Returns

Here at S&L, we want you to be satisfied with your purchase and we do everything to make sure that is happening. We inspect everything thoroughly before we send it out and carefully package everything to prevent damage. However, sometimes we understand that things don't always go to plan and sometimes even if everything goes right some people change their mind, so if this happens, here's what you can do about it.

Can I return my product?

Yes, however. all goods must be returned complete, unused and in the same condition as received with the original box and packaging in an undamaged and resalable condition. No refund can be issued until the goods have been received and inspected by us so there may be a small delay.

Please note: For hygiene reasons, we can’t accept the returns of undergarments if these items have been worn. We understand you would like to try clothing on for sizing and fit, but please make sure you wear undergarments when trying on for size.

How do I return a product?

  1. Create an eBay return or get in touch with us to let us know that you would like to return your product.
  2. Package your product up and add the following information so that we can process the return once we received it: Buyer username, order number and the reason for the return.
  3. Add the label & send it to the returns address listed below (please note we advise that items are returned using registered post).

Sport and Leisure Returns Dept. (Hawk Building),
Forge Lane,
Cradley Heath,
West Mids,
B645AL

How long do I have to return my product?

You have 30 days from the point of purchase to return your product so long as it is in brand new unused condition.


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