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General Interest
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General Interest

Postage and Delivery Information

When you purchase a item from Roadpro Ltd you should receive your goods within 3 working days from the day we receive your order.

Goods purchased before 2.00pm are generally sent the same day. If we have any queries concerning your order we will contact you by ‘phone, ebay messages or e-mail.

We generally send goods in the post using the Royal Mail Tracked service. For larger / higher value items we use a number of different carriers but none of them can deliver goods if no one is present to accept them. Carriers will deliver at any time between 8.00 a.m. – 5.00 p.m. on weekdays and we cannot arrange for deliveries to be made at specific times. If the carrier cannot deliver, they will normally leave a note asking you to contact them to make an alternative arrangement. We are here to help with any problems you may experience, please let us know if you have any problems receiving your goods.

NORMAL DELIVERY CHARGES:

1.For orders of under £40.00 we have a standard delivery charge of £3.50 to anywhere within the area shown in yellow.
2.For orders of £40.00 or more, carriage is normally free within the area shown in yellow.
3.If your order is for more than £40.00 but we cannot deliver all items at the same time, we will not charge you for delivery.
4. If your delivery address is outside the area shown in yellow, (including some areas of the Highlands and most islands including the Isle of Wight) there may be additional carriage costs. Relevant postcodes are shown below the map image.
5. Due to the restrictions on ebay, you may be blocked from purchasing a item from us if you live outside of the yellow area. This is generally on bulky / high value items that need sending on a courier. This does not mean we can not deliver the item to you, but does mean there will be a delivery surcharge. In this instance, it is best for you to contact us and we will lift the restrictions, after agreeing additional carriage charges. We will inform you of these and you may then choose to accept or decline them.
6. If you have any questions regarding delivery and/or carriage charges, please contact us. We are here to help, and are happy to do so.

Please Note: These terms apply to the vast majority of items Roadpro Ltd sell on ebay, but there may be times when the delivery price / time may vary. Some items are collection only. Please look at the individual listings for exact details on the item for sale.

ZONE 4, GREEN AREA: SCOTLAND AND SCOTTISH ISLES POSTCODES:

AB31-38 AB41-45 AB51-56 FK19-21 HS IV1 IV10-19 IV2 IV20-28 IV3 IV30-32 IV36 IV4 IV40-49 IV5 IV51-56 IV6 IV63 IV7 IV8 IV9 KA27-29 KW1 KW10-17 KW2-9 PH1 PH10 PH15-26 PH30-49 PH5 PH50 PH6-9 PA20-38 PA41-49 PA60-78 ZE

ZONE 5, RED AREA: N. IRELAND, ISLE OF MAN & ISLES OF SCILLY POSTCODES: BT, IM

ZONE 8, BLACK AREA: JERSEY & CHANNEL ISLES POSTCODES: GY, JE

ZONE 11, BLUE AREA: S. IRELAND (The Republic of Ireland) POSTCODES: TR21-25


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