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Returns & Exchange Policy

We want you to be completely satisfied with your purchase, but recognise that there are occasions when you want to return an item. This Returns Policy is designed to make the returns process simple for you. Please take reasonable care of this item. You should feel free to examine the item. Do not use the item once you have decided to return it. What to do if you change your mind and no longer want the purchase? You can cancel this purchase after you have received the item. Please note that we do not accept cancellations of custom-made items or, for hygiene reasons, swimwear, lingerie or pierced jewellery, where the hygiene seal has been removed. To cancel this purchase, please contact us. We will provide you with return address details. If you have already received the item, you must return it intact and undamaged to the address we provide. In some cases, we may arrange for the item to be collected from you. We will issue a full refund for your purchase, including original postage costs. You are responsible for return postage costs. We will not charge any restocking fees or other administration fees what to do if your item is incorrect, faulty or damaged? If you feel that the item you purchased is incorrect, faulty or damaged, please contact us to discuss a resolution. This Returns Policy does not affect your legal rights, such as, your rights relating to faulty or mis-described items.

If you want to exchange the item please contact us to discuss a resolution.

Returns accepted within: 30 Days

Refund given as: Money Back

Return postage paid by: Buyer

RETURN ADDRESS:
194 Bridgewater Road,
Wembley,
London,
HA0 1AR
Please do mention your ebay user, full name and a little note with the return or exchange.


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