Please feel free to contact us anytime via email or eBay, however if using eBay please select 'General Question About The Item' option in the eBay contact seller option. Due to changes in eBay policy, any cases now count against the seller regardless of outcome - If you were to select anything else it automatically opens a formal case by eBay. We guarantee to resolve any issues without the need to open case.
We also accept returns within 14 days - no questions or quibbles, just return the item for a refund of the purchase price. Please contact us first before returning the item.