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DELIVERY POLICY

We offer FREE LOCAL delivery from Marshalls depots around the UK into local areas only. Each listing specifies areas we deliver into, please check this prior to purchase. If you are unsure.

marshallsfactoryoutlet@marshalls.co.uk  email us with your postal code to check for any delivery costs.

Our lead times are 3-5 working days. All orders will be processed for the earliest delivery date and a notification sent by email once paid for. If the date iusn't suitable, please email by reply to alter the date (We don't deliver on Saturdays) The driver will call/text on route to offer an hours notice.

Returns Information

Returns are only accepted for the following reasons:

-          Not as described

-          Damaged

-          Incorrect product delivered

Charges will be incurred for the following reasons:

-          Over ordering

-          Incorrect order

-          Change of mind

-          Cancellations once order despatched

-          No access / Nobody at the address

Charges for returns are £30.00 per pack plus a £75.00 re stocking charge. Returns are only accepted in full pack quantities and original packaging. If the product is damaged upon receipt, the paperwork must be signed accordingly and the driver must be notified.

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