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Terms And Conditions

This policy does not affect your statutory rights.

This privacy policy sets out how Love Fashion Outlet uses and protects any information that you give Love Fashion Outlet when you use this website. Love Fashion Outlet is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Love Fashion Outlet may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@lovefashion.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Sidhu Fashions (Walsall) Ltd, Bentley Lane, Walsall, West Midlands, United Kingdom WS2 8TL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Please click here for eBay privacy policy details

Standard Terms and Conditions

Our terms and conditions apply to all transactions on the “lovefashion-outlet” eBay store and are set out below. Using “lovefashion-outlet” eBay store (all defined as our "one of our marketplaces") means you have Read and Accept our 'Terms of Service' and 'Policies' mentioned below. Please read through these carefully before placing your order and then print a copy for future reference. We reserve the right to amend these terms and conditions if necessary. You will be subject to the terms and conditions at the time that you use the website unless any change is required by law or government authority. If any of these terms and conditions is deemed invalid or unenforceable by any competent authority, that condition will be removed. This will not affect any of the remaining terms and conditions. Changes will apply to any subsequent orders received. Any delay or failure by us to exercise our legal rights within our contract with you should not be seen as a waiver of our legal rights. These terms and conditions and the contract between you and us will be governed by the laws of England and any disputes will be resolved exclusively in the English courts.

General

All our marketplaces are owned and operated by Sidhu Fashions (Walsall) Ltd, trading as Lovefashion ("Love Fashion" and "Sidhu Fashions (Walsall) Ltd," are "we" and "us"). The company is registered under the Registrar of Companies in England and Wales under Company Number 02749546. If you have questions relating to our terms and conditions, you may contact us by email at support@lovefashion.co.uk

Queries

While every effort is made to ensure any enquiry you submit is dealt with promptly, we cannot guarantee your query will always be dealt with within the timescale you require. If your enquiry is submitted to a Third Party Provider then we will not necessarily read or see your enquiry. We cannot guarantee complete confidentiality and recommend you do not include sensitive information, or information which could be classed as a trade secret, via the internet.

Our Contract with You

After you have placed your order and provided you have supplied us with your correct email address, we will notify you by email as soon as possible to confirm receipt of your order and send you a further email/invoice to confirm your order details. Please note that neither email is acceptance of your order. Our acceptance of your order and completion of our contract with you does not take place until the goods are dispatched to you.

We try to ensure that the prices quoted are correct and that all products are accurately described on this website. However, orders will only be accepted if there are no material errors in the description or price of goods displayed on this website. If we discover an error in the price or description of goods that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order based on the correct price or description, or cancelling it. If we are unable to contact you, we will treat your order as cancelled. We will not be held wholly or partly responsible for any circumstances beyond our reasonable control, which cause the delay or failure to deliver the goods or services, or to comply with any other obligation. The contract between us shall be governed by the laws of England and any dispute between us will fall exclusively under the jurisdiction of the courts of England and Wales. English is the only language offered for the conclusion of the contract.

Availability

All items are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A refund will be given where you have already paid for the goods. If your order is delayed because we are awaiting supply of stock or for any other reason, we will make every effort to keep you informed and discuss revised delivery timing.

Prices

Prices and offers are valid as advertised and may change from time to time. The GBP price of an item is inclusive of UK VAT. Our merchandise (except certain stated items) is for sale within the UK, excluding the Channel Islands, the Isle of Man, PO Boxes and BFPO. All prices include VAT unless the product is exempt. No discount will be given on products where VAT is not chargeable, nor accountable to HM Customs & Excise or similar authority within the European Union. Where VAT is chargeable, we reserve the right to amend our prices to reflect any changes in VAT that may occur.

Discounts / Reductions

All reductions in price and/or credit terms are reductions against our own previous prices and terms unless otherwise indicated. Payment can be made by any method specified in the Payment section. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

If you use a promotional code to obtain a discount off the price of your order and we later find that the promotional code used had not been issued to you personally, or that it has been used on a Deal of the Week/Deal of the Day product, or a product sold in a auction, or that you failed to qualify for the code, or that you did not comply with the all the terms of the offer, we shall have the right to reclaim the discount from you.

Payment

Payments can be made via PayPal, Postal orders, Bank Drafts, Personal Cheques, Cash in Store or Cash on Delivery (Subject to conditions, Only in Birmingham, Please contact customer services before using Cash in Store or Cash on Delivery method). All the methods above have different processing times; please click here for more details.

Delivery

Once your payment has been approved / cleared, your order will be despatched from Walsall by our contracted courier company. Despatch will be made to your stated delivery address and a signature will be required from an adult at least 18 years old, upon delivery to ensure safe arrival. Delivery charges and estimated timescales are specified in the Delivery Section, click here for full details. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales.

As we dispatch only to confirmed address on your PayPal account regarding ebay orders please ensure you must have proper and complete address details. A daytime telephone number is required in case we or our delivery agents need to contact you.

Returns

Orders purchased at any of our marketplaces can be returned within 14 days. Please click here for details of our returns policy. If you wish to exchange, you can exchange only one product at a time for one new product, in the same category. The evaluation of the old product by our staff will be final.

Insurance

The goods which you order will be insured by us or by our agents while in transit and up to the point of delivery to your address (except RoyalMail AirMail, We cannot be held responsible for any loss of your shipment being sent by this delivery service). You will be asked to sign for the goods on arrival at which point responsibility for your purchased goods passes to you.

Cancellation by Us

We will aim to fulfil your orders to the best of our ability. However, we reserve the right to cancel the contract between us if one or other of the following circumstances applies:

We do not have sufficient stock to deliver the goods you have ordered

We do not deliver to your area or country

In the event of cancellation we will contact you by email and will re-credit your account as soon as possible and in any event within 30 days of your order being placed.

Your Activity and Your Computer

You may use any of our marketplaces at your own risk and it is understood you are personally responsible for your use of this site and for your communication and activity related to this site. We make every effort to ensure this website is free from viruses or defects. However, it is your responsibility to ensure you use the right equipment to use this website and to screen out anything which may damage it.

Content

Every care has been taken in the preparation of the content of this website to ensure the items and terms are described accurately. There may however, from time to time, be technical inaccuracies and/or typographical errors. There may slight variations from time to time in style or colour reproduction, or in text descriptions. As the actual colours you will see will depend on your monitor, we are unable to promise or guarantee your monitor's display of any colour will actually reflect the colour of the product delivered to you. To the extent permitted by law, Lovefashion/Sidhu Fashions (Walsall) Limited shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of this website, whether this arises from breach of duty, breach of contract, negligence or any other way.

Trademarks

On our marketplaces all trademarks, product names, company names and logos are the property of their respective owners. No permission is given by Bench either directly or implied, in respect of the use of any such brand names, photographs, product names or titles or copyrights which belong to third parties, and such use may constitute an infringement of the owners rights.

Governing Law

This marketplace, any content contained herein and any contract brought into being as a result of usage of our marketplaces are governed by and construed in accordance with English Law and any disputes will be dealt with under the sole jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Consumer protection (distance selling) regulations 2000

All home shopping companies must give 7 days in which customers can cancel or return any item in their order. This does not affect your statuary rights.

Ethical Labour Policy

Lovefashion affirm their policy of observing the provisions of the International Labour Policy Organisation and require their suppliers to commit themselves to the principles which constitute the Group's Suppliers' Charter.

Events beyond our control

We will not be in breach of this agreement or otherwise liable for any delay in performance if to the extent that any delay or failure results from circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Notices

Our terms and conditions relating to your use of our marketplaces may be updated from time to time and we suggest you check our marketplaces regularly for any changes to our terms and conditions.

Copyright

All designs, text, graphics and their selection and arrangement on this website are the copyright of Sidhu Fashions Ltd or their affiliates or content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal non commercial use. Any other use of materials on this site without the prior written consent of Sidhu Fashions Ltd, or their respective affiliates or content providers, is strictly prohibited. By using this site you agree not to alter or adapt, or to create any derivative work from, any content on this site.

Registered Office:

Sidhu Fashions (Walsall) Limited T/A Love Fashion

Bentley Business Park, Bentley Lane,

Walsall, West Midlands,

United Kingdom

WS2 8TL

Registered in England No. 02749546.

VAT No. UK 560679125


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