We post every working day from Monday to Friday. Your order will be dispatched after payment is cleared by PayPal and submitted to our accounts, cheques takes up to 5-7days to be cleared and your order will be dispatched after clearing. Orders paid before 11:00am will be dispatched the same day, all other orders will be dispatched by the end of the following day. We keep proof of posting for all orders and all UK domestic orders are “Royal Mail Tracked”.
Orders placed after 11:00am on a Friday will be dispatched the following Monday. We use Royal Mail Tracked service as our standard postage service unless otherwise stated. Our orders are generally delivered within 48 hours from dispatch; however it can take up to 3 days based on your location, service coverage, weather conditions and public holidays.
We combine and offer postage discounts on qualified multiple items in your basket during checkout.
All our orders are sent by the Royal Mail Tracked delivery service. Once your parcel is dispatched, you'll be notified by email containing your unique tracking number. You can track your parcel at any time using the Royal Mail Track & Trace. If in any case, your parcel is delayed or not delivered; your local postman will leave you a calling card, with a telephone number and the address of your local sorting office. You can contact and arrange a re-delivery for a more convenient time. The parcel will be kept there for 14 days prior to being sent to us back. Unfortunately, you'll have to pay original delivery charges for us to arrange a re-delivery once the parcel is received back in our warehouse.
- Royal Mail First Class Signed For. This service is provided Free of charge to light weight items (like some leggings). Your items will usually arrive within 2 working days if ordered before 11:00pm. If ordered after it can take up to 3 working days.
- Royal Mail Tracked 48. This service is charged at £2.99 and each additional item is £0.99. Your items will usually arrive within 2 working days if ordered before 11:00pm. If ordered after it can take up to 3 working days.
- Royal Mail Special Delivery (TM) 1:00 PM. This service is charged at £5.99 and each additional item is £1.49. Your items will usually arrive the next working day by 1:00 pm if ordered before 11:00am.
- Other 24 Hour Courier. This service is charged at £6.49 and each additional item is £1.99. Your items will be shipped by DHL/UPS/TNT/UK Mail and usually arrive the next working day if ordered before 11:00am.
- Royal Mail Airmail (Small Packets). This service is charged at £3.99 and each additional item is £0.99. This service is available Monday to Friday. Delivery time is approximately 7-14 days from the date of dispatch.
We can only deliver at your registered address on your eBay account verified by PayPal at the time of order. Please ensure this address reflects your choice of delivery location. We are unable to change delivery address details once checkout is complete.
We cannot guarantee delivery times as the times stated are only approximate. If you would like a refund this will be excluding the delivery charge.