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Ordering

We take care to ensure that all descriptions and measurements are accurate and we aim to keep these up to date. If you require clarification please ask us provide further details or measurements to avoid you ordering the wrong thing. Every effort is taken to ensure that the photographs truly reflect the colour of the item but there may be slight variations due to light levels.

If you wish to order multiple items, contact us and we will quote for the items you require to be combined into one parcel with one delivery charge and instruct you how to proceed. If you have already ordered and paid, send us an Ebay message or call us on 01924 498311, we are happy to refund any excess postage charges.

If you order something by mistake and wish to cancel the order please send us an Ebay message or call us on 01924 498311 as soon as possible. We will process a cancellation for you. In cases where your order has not already been despatched we will arrange a full refund/cancellation. If your order has already left our premises please follow our returns procedure. (See our page titled Returns).

Availability

All orders are subject to availability. There may be occasions when the item/s go out of stock or become unavailable before we have been able to update the correct details on our listings. In these cases we will inform you as soon as possible and advise you how soon stock will be available. You can then agree to wait for delivery or accept a full refund and apology.