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  • Delivery

Delivery:

UK Standard Delivery (UK mainland only):

We’ll despatch your order on the same working day if your order is received before 1pm. If it’s received after 1pm on a working day (Monday to Friday) we’ll despatch it on the next working day. If you ordered after 1pm on Friday, it’ll be despatched on Monday. Hooray!.

Delivery times will obviously vary around the UK, it’s approximately between 3-5 working days. Please allow additional 1-2 days for delivery to UK non-mainland addresses. For more information about which regions are UK mainland and which are not visit our Helpdesk page.

UK Next Day delivery (UK mainland only):

We’ll despatch your order on the same working day (Monday to Friday) if your order is received before 1pm. If it’s received after 1pm on a working day (Monday to Friday) we’ll despatch it on the next working day. If you ordered after 1pm on Friday, it’ll be despatched on Monday. Hooray! Unfortunately we are unable to offer Next Day delivery service to UK non-mainland addresses at the moment.

The couriers we use will normally require a signature on delivery. We found this was a safer option, as sweets, spare clothes and a “Bite of my Twix?” didn’t prove useful, or logical.

If no one is in they’ll leave a card for you to contact them and arrange a more appropriate time for a redelivery, alternatively you can go and collect your item from the nearest depot. Unfortunately we cannot guarantee our delivery times, any dates we specify will be approximate only. We hate legal jargon, and we’re sorry, but we cannot be held liable for any losses or expenses caused by any delay of delivery of your goods.

If you haven’t received your order within 5 working days from the date it was despatched, please contact us and we’ll do our best to see what’s what.