These terms and conditions apply to all orders placed with Image To Suit you Ltd:
Refunds: Due to the customised nature of the products, refunds are not available on customised orders unless the products are defective. If you believe your products are defective you must contact Image To Suit You Ltd immediately. Returns will not be accepted if products have been used, worn or washed.
Delivery: Any short deliveries must be notified to the carrier and Image To Suit You Ltd immediately and in writing within 3 days. Damaged or opened cartons must be checked or refused on delivery. Please note delivery dates quoted are a guide only and will not be legally binding unless specified as part of a contract.
Free carriage on orders over £100. Carriage fee of £10.00 is charged for all orders under £100.
Artwork: No artwork will be returned unless requested. The image remains the copyright of the customer; the embroidery disks remain the property of Image To Suit You Ltd.
Prices and Payment: Image To Suit You Ltd reserves the right to alter prices and garment specifications without prior notice. Our payment terms are cash on delivery unless otherwise authorised. All items remain the property of Image To Suit You Ltd until paid for in full. Large orders will require a 20% deposit. Returned cheques will be charged at £25.00 per representation.
Colours: Please note that colours in our colour chart can vary on the final product.
All prices quoted for products on this website are exclusive of embroidery or print unless stated otherwise.
The prices in the catalogue are exclusive of VAT. Child garments are zero VAT rated.
We are VAT registered. Our VAT number: 906 2054 53