All orders received by 11am Monday to Friday are dispatched on the same day. Orders are dispatched using Yodel and are normally delivered within the specified time shown on the listing. Please also refer to the individual listing to review if further courier options are available.
Oversize items (30.0 kg – 10000.0 kg and items over 1.5m length) will be delivered by Arrow XL.
Customers will be contacted by Arrow XL and offered an appropriate and convenient delivery date via SMS, Email and Phone. Please add mobile contact number in the order for better communication.
The day before the agreed delivery date, the customer will be advised of the 2 hour time window.
Please confirm delivery day with Arrow XL as soon as possible.
Please be advised that if you purchase multiple items these may be consolidated. If an order is deemed to be bulk and not suitable for a standard courier service, we may need to palletise. If this is the case then we will contact you to arrange a convenient delivery date. Please note if bidding on various auctions these orders cannot be combined and will be sent individually.
Orders will only be dispatched to the Paypal address passed to us with the order. If you live in the following regions, your delivery may have a higher cost: Northern Ireland, Scottish Highlands, Orkney, Shetland and Western Islands and Orkney.
We are unable to ship to:
- Channel Islands
- Republic of Ireland
- Isle of Man
To reduce waste, we may reuse packaging from a range of products. Please disregard what may be shown on the outer box and check contents before contacting us.
Please be advised that collections are not available from our warehouse.