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FAQs

How do I know that the items in your ebay shop are 100% genuine?

We have been trading at www.footyautographs.com for many years and have sold thousands of items around the world. We have many repeat customers who choose to only buy from Footy Autographs. You don't trade for many years and in such high volume if you're selling fake autographs. Although many items that you see offered for sale have been obtained by Footy Autographs, we do also source items from some of our top contacts with whom we have done business over a number of years and can trust 100%. Footy Autographs has direct links with Premier League sponsors and at many top Premier League clubs up and down the country.

It has taken Footy Autographs many years to build our reputation as a genuine supplier of top quality genuine football memorabilia. We do not intend to risk our reputation by selling fake autographs.

Is every item of memorabilia in the ebay shop available to purchase today?

Every item for sale in our Ebay shop is available for immediate purchase. As our stock is also available for immediate purchase through our website www.footyautographs.com it can take up to 24 hours to remove an item from our Ebay shop that has been purchased on the website. We apologise for any inconvenience this may cause.

How long does delivery take?

We aim to dispatch all items purchased through our ebay shop within 24 hours of purchase. The speed of delivery will depend on the postage option that is chosen. UK Special delivery must be chosen for guaranteed next day delivery. Please message us if an item is needed urgently and we will do our very best to make sure you receive the item in good time.

If you live outside the UK, delivery times will inevitably be a bit longer and unfortunately out of our control.

Typical delivery times are:

UK: 1-2 Days
Europe: 3-4 Days
ROW: 9-10 Days

How do I return an item?

In the very unlikely event that you wish to return an item, please contact us via our Contact Us page and we will do our very best to sort out any problems as quickly and as efficiently as possible.

Does this item come with a COA?

COA stands for Certificate Of Authenticity. Every item of memorabilia sold by Footy Autographs is issued with a COA that certifies the item as genuine. The COA will include a photograph of the exact item that you have purchased as well as a close-up of the autograph itself.

Will you Authenticate my Autograph Collection?

In order to maintain our very high standards of customer service at Footy Autographs, although we do have expert knowledge in the field of football autographs, we unfortunately do not have time to authenticate autographs.

Can you donate an item to our Charity Night?

We receive numerous Charity requests every week for donating items and although we are unable to offer donations we are always happy to offer generous discounts on bulk orders.