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Terms and Conditions

We make all reasonable efforts to ensure that our product information is fully accurate, true and fairly described. We aim to keep our listings as up-to-date and accurate as possible, although minor errors may occur from time to time. Any errors in the listings will be rectified in a timely manner as and when any such errors are noticed or reported to us.

On some occasions the product packaging may vary from what is shown on the website, although these are generally kept as accurate as possible. The products are of the exact same quality even if the outer packaging is different from that shown on the website. On occasional orders of multiple quantities, items may be dispatched individually to reduce postage costs, although this is rare. Any weights or dimensions given in the item specifics are approximate only. On rare occasions, some items can show up as in stock when in fact we are currently out of stock. In such a scenario, you will be contacted as quickly as possible and given the option of a full refund or a short wait while we get the item back in stock. Sometimes stock is no longer available and in such circumstances the buyer will be given a refund as quickly as possible.

If you would like to cancel an order that you haven’t yet paid for or you wish to cancel an order you have paid for, but has not yet been marked as dispatched, please send us a message through the ebay messaging system and we will send you over a cancellation request for you to accept. Once accepted this will remove the sale from both our Ebay systems and ensure no unpaid item case is opened against you (in the event of non payment) Any orders which have not been paid for after 7 days will result in an unpaid item case been opened up against you. This is an automatic setting.

All of our prices do NOT include VAT and we currently do not charge VAT. We are not a VAT registered company at this time, so we are unable to charge VAT or issue you with a VAT invoice, so please do not request one. A General sales invoice is available on request. We reserve the right to reject or cancel your order.