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demonmotorsportltd

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 DEMON MOTORSPORT : Welcome to Demon Motorsport LTD specialist in performance parts and silicone hoses, we are in the UK and so is all our stock.. ready to ship today to your door ................................... ***** WE HAVE EXCELLENT CUSTOMER SERVICE, PLEASE CONTACT US IF YOU NEED ANY HELP ****

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Demon MotorSport

Delivery Information

 

Notes:

1) We ship items out every business day and aim to get items out as fast as possible, usually within 1 business day.

2) If you do require a faster delivery, please select the appropriate service at checkout, express delivery is available

3) Courier items need to be checked before signing. Once you have signed you are stating there is no damage.

 

Q: How do i know my order has been sent?

You will receive a email from paypal or ebay to confirm when sent
Please allow 5-7 working days for UK orders before notifying us of a late delivery
You can also check with a neighbour to see if the item has been left with them

 

Q: Once my order has been sent how long will it take?

From the time you receive your notification of shipment, we would expect you to receive your order in approximateley 5-7 days for UK orders unless you select a upgrade on shipping at checkout and upto 20 days for international orders depending on location.
Any order placed after 12am on friday will be dispatched on monday.


Q: Delivery Charges?

Most items come with free delivery except where stated, but we do offer upgrades to our shipping services at checkout to allow you to get items quicker if required.

 

Q: Shipment Tracking?

Some service's have a tracking number to track your parcel, this can be found either in paypal attached to your payment or in ebay depending on what service you have selected. If you do not have a tracking number supplied by us, then the service will be a none tracked service usually Royal Mail

 

Q: An Item is missing what do i do?

Contact us, we can check on the weight of the shipment and get this rectified for you.

 

Q: An Item is faulty what do i do?

Contact us, we can get the problem rectified for you, even though all items are new sometimes on rare occasions a item could be faulty from the manufacturer.
This should be done within 5 days of receipt if faulty or within 48hrs if damaged.

 

Q: Where do you ship?

We ship worldwide, contact us for a quote if your country postage is not listed on the items page

 

Q: Can i change the delivery address?

Once a item has been paid for we cannot change the delivery address, you must change the delivery address in paypal before paying for the item, as all items have to be shipped to the paypal address.

 

Q: Can i chase up my delivery?

All items leave us within one business day and we recommend waiting 5-7 working days due to courier delays, but you can contact the couriers using the information below.

 

Royal Mail
     
Contact Number   08457 740 740
     
Standard 1st 2nd class   None trackable
     
Recorded 1st 2nd class   Item needs a signature
     
Special Delivery   Next business before 1pm excluding holidays - purchase must be made before 1pm
     
Tracked 24   Trackable on royal mails website
     
Tracked 48   Trackable on royal mails website
     
International Small Packet   5-20 business days
     
International Signed For   3-7 business days in regular circumstances - upto 20 in remote locations
     
Terms   Royal Mail cannot accept a claim for loss unless 15 business days or more have passed
    since the item was due to be delivered for UK deliverys and 28 business days for
    international deliverys - claim forms available on Royal Mail Website
     

 

Parcel2Go All Services - Hermes - TNT - DHL - Fedex - Citylink - Yodel - Parcelforce
     
Contact   Parcel2go Website live chat service
     
Info   Your tracking number will start with P2G and be trackable on the Parcel2go website
     
Hermes   3-5 working days Delivery times are not guaranteed
     
Yodel 48   2-3 working day Delivery times are not guaranteed
     
Citylink Standard   1-3 working day Delivery times are not guaranteed
     
TNT   1-2 working day Delivery times are not guaranteed
     
UPS   1-2 working day Delivery times are not guaranteed
     
Parcelforce 48   1-3 working day Delivery times are not guaranteed
     
Terms   Parcel2go live chat staff will assist you in the event of delivery problems, lost items etc
     
     

 

Customer support is important to us, as is each and every customer

Demon