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Contact Us


Can't find an answer to your question?

If you can’t find the answer to your question above, please refer to our "FAQ’s" section by clicking here

Quick Guide

  • Send us a message via the eBay Message Centre
  • We're open Monday-Friday, 9am-5pm, but not Bank/Public Holidays
  • We reply to all messages within 24 hours
  • For more information, read on...

Get in touch

Our retail stores and helplines cannot assist with or refund any eBay store purchases.

  • Please contact the eBay store team directly by sending us a message via the eBay Message Centre.
  • Alternatively:

    • for "Delivery" information click Delivery
    • for "Returns & Refunds" information click Returns & Refunds
    • for answers to "Frequently Asked Questions" click FAQ's

    If you can't find the information you need and you wish to contact us, just message us. We're here to help!

    Send us a message

    • Send us a message via the eBay Message Centre. We'll reply within 24 hours (Mon-Fri, 9-5, excluding Bank Holidays) and do our best to help!
    • You can also find our contact details in the section “Business seller information”, and a link to “Contact details”, located on all eBay product listings
    • Customers can also use the, “Questions and answers about this item”, and “Ask a question” links on all eBay product listings. These links will enable you to find information about our products and services, and send us a message.
      Customers will also find the “Ask a Question” button, located on the image of the product for sale within item listings.