Over 20 years experience. We offer a wide selection of books at competitive prices. PBShop are committed to maintaining excellent customer service and providing an enjoyable shopping experience.
Location: United KingdomMember since: 01 Mar, 2012Seller: pbshop.store
Business details
Business name: Pbshop.co.uk LtdFirst name: AngelaSurname: GillettAddress: Unit 22, Horcott Industrial Estate, GL7 4BX Fairford, United KingdomEmail: booksnextday1@books2anywhere.comVAT number: AT 685613994, GB 203170464
This company have a fantastic customer service. They were so helpful when the book I ordered was badly damaged by the carrier Yodel. The parcel arrived "repacked " by Yodel and I accepted it because I thought Yodel would have inspected the damage. Not so, it was a write off. pb shop are easily contactable and you can actually speak to a human. They arranged for a refund and I have reordered the book which has safely arrived. Thank you pbshop.store for an excellent service. Will use you again.
l***t (358)- Feedback left by buyer.
Past year
Verified purchase
So firstly, communication was straight away, quick to respond... Secondly, Item arrived quickly and well packed in a cardboard DVD box. Thirdly, Item was as described... so that is all three boxes ticked. Am not sure about all the negative things said about this seller by other people,,, because my experience was completely different, totally positive... no issues, nothing bad to say. ALL GOOD HERE !!!.
d***b (1360)- Feedback left by buyer.
Past 6 months
Verified purchase
Brand new book at the best online price. Outstanding protective packaging, arrived in pristine condition. Delighted to see it’s the FFE version, as ordered, rather than the unnumbered version. Overall, an excellent purchase. Highly recommend this fine seller.
o***5 (419)- Feedback left by buyer.
Past 6 months
Verified purchase
No update on tracking so contacted the seller as didn't want it left to close to Christmas to have to re-order or look somewhere else. They responded within 48hrs and then received the item the following day. Arrived in well packed perfect condition. TY
j***3 (63)- Feedback left by buyer.
Past month
Verified purchase
Cards arrived badly damaged by carrier (Yodel) but seller was very accommodating and very swiftly issued a full refund. Postage was slow, took 8 days to arrive from ordering. This store offer quality genuine products and are very pleasant to deal with but are badly let down by continuing to use Yodel as their chosen carrier :(
y***e (230)- Feedback left by buyer.
Past 6 months
Verified purchase
The delivery was so bad it damaged the book which a) was not cheap and b) intended for display. The parcel arrived a day late despite numerous text messages giving delivery details the day before meaning that I wasted a day awaiting arrival. The parcel was jammed so tight into an outside letter box (despite registering a safe place with the delivery company, that it needed a screwdriver to prise it free. Appalling service.