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Shipping Procedures

 

Bass Junkies will ship all products that are in stock within 2-3 working days of receiving your order excluding weekends. We make every effort to ensure that our site has up-to-date information about product availability. If an item is not in stock at the time you place an order, we will send you an e-mail telling you how soon we will be able to ship the order. If you wish to cancel the order you may do so. We will take appropriate steps to reimburse any payment you have made in respect of the product.

 

Shipping for small items (such as accessories) will be shipped via UK Post Office.

Shipping to anywhere outside the UK will be done using Interlink Express or UPS. Prices will vary according to size and weight of goods and the destination where they are being shipped. Please email us at sales@bassjunkies.com with a list of products and your full address for an on-line delivery quotation. Please remember to also email us a contact number for us to contact you. N.B. Shipping to outside the UK will require further security information and I.D. to be provided by the cardholder.

 

Shortages and Damaged Items.

Bass Junkies does not accept any liability for shortages and damages to supplied or delivered goods unless the customer notifies Bass Junkies by email (sales@bassjunkies.com) of the shortages or damages within 24 hours of delivery quoting your invoice number or online order reference number. Failing this help and advice will be available by calling our mail order dept on 01902 863 005

Bass Junkies cannot be held responsible for any consequential losses, costs or damages involved with shortages and damages to items however, Bass Junkies shall endeavour to resolve any problem with expediency.



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