We will accept returns on all our products that are faulty, please initially send us a message through eBay. Then we will ask you to send the item back to us so we can check it and then we will send you a brand new one absolutely free and also refund your postage through PayPal. returns for unwanted goods, buyer must return goods at there own cost and item must come back in resellable condition. We will refund only the cost of item not postage paid Feedback is very important to us and for safe trading. Please leave me feedback and make eBay a safer place to trade we operate an automatic feedback system and after feedback is left for us you will automatically receive positive feedback for yourself.