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FAQs

Where are you?

We're based in Trafford Park, Manchester. Our full address is:

Back2Bath
Lynnat House
Fourth Avenue
The Village
Trafford Park
Manchester
M17 1DB

What are your opening hours?

We’re here from 9am until 5pm Monday – Friday. We do our very best to respond to enquiries outside of office hours.

Are your products in stock?

Yes, we have a large warehouse and we ship from the warehouse directly to you.

Are you a UK based seller?

Yes, we’re in Manchester and every product comes from our UK head office.

What's your return policy?

We have a 30 day return policy. Items must be returned in their original condition & packaging. The organising & cost of the return is the responsibility of the buyer.

Can I pay over the phone?

Sadly not, all purchases must go through eBay and paid for via Paypal. You do not need a Paypal account to purchase.

Is delivery free?

Yes, unless you would like an expedited delivery service, or if you live in an area that isn’t classes as UK Mainland.