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ao

ao

871K items sold
52K followers

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About us

Welcome to the ao.com eBay Shop! We’re here to help make buying appliances easy. From the moment you first visit us and for as long as we're in touch, we'll make sure your experience is as good as it gets.
Location: United KingdomMember since: 30 Aug, 2013Seller: ao

Business details

Business name: AO Retail LtdFirst name: AOSurname: Retail LtdAddress: De Havilland Way, BL6 4SD Bolton, Lostock, United KingdomPhone number: 03442573442Email: ebaycustomerservices@ao.comVAT number: GB 945 6981 69

Feedback ratings

Last 12 months

Positive8,070- positive Feedback in last 12 months
Neutral175- neutral Feedback in last 12 months
Negative143- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (280,159)

l***i (2)- Feedback left by buyer.
Past month
Verified purchase
Great seller, monitor arrived exactly as stated. Though the package was marked as 'Shipped' on Friday, it seems like it wasn't handed to DPD until Monday — still got here Tuesday, not a problem, just something I noticed.
g***1 (28)- Feedback left by buyer.
Past month
Verified purchase
As wall bracket from another eBay seller hasn't arrived I can't unbox tv to check condition. But AO delivery was fantastic numerous emails and phone texts to let me know delivery status, phonecard from AO to check on how things were going, delivery guys were great, phoned half hour before arriving, put tv in the room I wanted. I cannot fault the service I received. Ebay should be proud of this company, and I highly recommend using to others. Item was cheap too including delivery definitely A++
1***5 (346)- Feedback left by buyer.
Past month
Verified purchase
Excellent service. Ordered the freezer on a Friday night and it was delivered on the Sunday. Communication on delivery brilliant with full detailed tracking. Would 100% recommend AO and use again. Pricing was also extremely competitive with free delivery. Thank you.
d***s (230)- Feedback left by buyer.
Past 6 months
Verified purchase
Laptop as described, fast delivery. Superb customer care, as I had a query about the warranty and AO looked into it for me by contacting Asus directly. Then advised me, all within a very, very short time of me contacting them. I missed their call so they emailed me as well. Highly recommend. Would definitely buy from them again. Thank you.
l***l (834)- Feedback left by buyer.
Past month
Verified purchase
Absolutely excellent all round!! - best price anywhere - great communication about delivery (which was free!) arrived and unpacked as arranged & took away old machine too. Fantastic seller - will use again - big thanks x
s***e (818)- Feedback left by buyer.
Past 6 months
Verified purchase
I can’t recommend this seller anymore if I tried, communication was faultless, delivery on time and when it was estimated, damaged in transit, raised by delivery driver, reported and exchange offered, with huge apologies! Customer services Sykub! Amazing, I am so impressed never have I had such brilliant service, the delievery guys even brought my nephew a “teddy” as an apology! Thank you so much I will be spreading the word, never have I had such service! And I didn’t even spend over £180.00!!
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!205/1000