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Returns

Items may be returned for refund within 30 days of receipt as long as they are unopened, undamaged and fit for resale. Our returns address is shown below. Wundapets Unit 1 Adlington South Business Village Huyton Rd Adlington PR7 4JR Please ensure you enclose order details so that we know who the return is from The buyer will be liable for return postage as well as the initial postage cost. Any damaged/faulty items must be reported to Wundapets within 5 days of receipt. After this time we cannot process any claims. In the event of a damaged/faulty product please contact us straight away and we will advise as to the best course of action. You will see from our feedback that we never leave a customer unsatisfied. Under the new Distance Selling Regulations, you are entitled to cancel this contract within seven days from the date of delivery of the goods purchased. If you decide to cancel this contract within this timeframe, the item will be fully refunded less the initial cost to send the item We will cover return postage costs only if the product is faulty, broken or incorrectly picked