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World of Books Ltd

World of Books Ltd

34.6M items sold
299K followers
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About us

In 2002, World of Books Group was founded on an ethos to do good, protect the planet and support charities by enabling more goods to be reused. Since then, we've grown into to a global company pioneering the circular economy. Today, we drive the circular economy through three re-commerce brands:
- Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused.
- Ziffit: Through Ziffit, we buy. We give people around the world the opportunity to contribute to the circular economy, earn money and protect the planet, by trading their unwanted books and media.
- Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we’re helping charities increase revenue and reduce waste through re-commerce.
Location: United KingdomMember since: 22 Feb, 2010Seller: worldofbooks08

Business details

Business name: WORLD OF BOOKS LIMITEDFirst name: DebbieSurname: NichollAddress: Mulberry House, BN12 4QY Goring-by-sea, United KingdomEmail: ebay@worldofbooks.comVAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992

Feedback ratings

Last 12 months

Positive1,266,567- positive Feedback in last 12 months
Neutral17,408- neutral Feedback in last 12 months
Negative11,849- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (12,592,675)

8***- (176)- Feedback left by buyer.
Past month
Verified purchase
I think this item (which was one of four bought at the same time as part of a special offer) had to be re-despatched. I told them it didn't arrive with the other books so they made arrangements to get it to me ASAP. They said it would be despatched within 48 hours and it was despatched within 24. I had it on my doorstep in 3 days, in very good condition as described. Very happy with the price and the service, highly recommended seller. Very professional.
e***- (91)- Feedback left by buyer.
Past 6 months
Verified purchase
Really pleased with the book 📚 being just as described. Really low price and good value for the money. Dispatched and delivered quickly. Good packaging. Good communication with the seller and would most definitely buy from them again and highly recommend.
8***- (176)- Feedback left by buyer.
Past month
Verified purchase
There was a bit of confusion at first because I got a deal on ordering 4 books at once and only two arrived. They replied to my message very quickly and customer support explained that they have multiple locations so the books might not arrive at the same time. One of the four had to be replaced/re-despatched I think, but it came within 3 days of their response. All books were in very good condition as described and I was very happy with the price. I definitely recommend this seller.
i***g (63)- Feedback left by buyer.
Past 6 months
Verified purchase
OVER SOME TIME NOWI HAVE PURCHASED SEVERAL BOOKS FROM WOB. ALL ARRIVED IN EXCELLENT CONDITION, ON TIME AND WERE WELL PACKAGED. THE LAST BOOK WAS NOT AS DESCRIBED ETC AND I EMAILED THE COMPANY TO SAY HOW DISAPPOINTED I WAS WITH MY LATEST PURCHASE. I RECEIVED A REPLY BACK ALMOST IMMEDIATELY AND WAS OFFERED EITHER A REPLACEMENT OR A REFUND. NO QUIBBLES, NO ARGUMENTS, NO STRESS. THIS IS HOW I JUDGE THIS COMPANY BY THERE CUSTOMER SERVICE WHICH WAS ABSOLUTELY EXCELLENT. I WILL ORDER AGAIN. THANKS
s***- (19)- Feedback left by buyer.
Past month
Verified purchase
Item just as described. Well Packaged. Great Price. Brilliant Seller. Great Communication Seller is not responsible for shipping time 10+++
o***s (240)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect seller. Prompt dispatch, fast delivery, great price, appropriate packaging, item's exactly as described, and excellent communication. Five stars ☆☆☆☆☆
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