We can ship to virtually any address in the world.
The vast majority of our orders are sent using Royal Mail, although we may use alternative couriers on occassion, particularly if unusually sized or particularly valuable.
In the UK, with Royal Mail 24 / 1st class, Royal Mail aims to deliver the next working day after dispatch. Royal Mail 48 / 2nd class aims for delivery in 2-3 working days. However, with both services they can and do sometimes take considerably longer. Royal Mail will not consider investigating unless 15 working days have passed since it was due to be delivered.
Royal Mail aim to take up to 7 business days to ship to the rest of the world. The actual time taken can vary significantly depending on the country. Royal Mail will most often pass over to your local postal service for delivery. If you know of any issues with your local postal service or customs then it is likely to affect your package from us. Royal Mail will not consider investigating unless 25 working days (20 for Europe) have passed since their delivery aim date.
Once we have dispatched the item we, like all other postal users, have no control over how long it will actually take to be delivered. The good news is that they are normally impressively quick and reliable, and it is extremely rare that the postal services will lose anything. If you are concerned it is taking a long while, please get in contact with us.
We will normally dispatch your item within one business day and often the same day if paid for early enough. As we are based in the UK please be aware that your dispatch may be delayed due to national UK holidays.
Whilst we aim to dispatch your order rapidly, this is no guarantee that the postal service will be as rapid. This can be affected by many factors, particularly custom and security check delays for international orders.
Our standard delivery options are not normally tracked. If you want a tracking number, please select "International Tracked", "Royal Mail 1st Signed For", or "Special Delivery" - or get in contact with us.