This section of our store is dedicated to supplying you with our shipping and payment policies. This allows you to shop in confidence.
Our main policy is that payment for any items purchased is expected within 3 days of purchase if paying by paypal.
Cheque payments are expected within 7 days of purchase, unless previously arranged with ourselves via email.
We also accept payment via credit cards over the phone.
These above options are all outlined when you make your purchase. If you have any questions, or wish to discuss other payment options please email us.
Shipping and Postage
We want you to receive your fabrics as though you had just walked out of a shop in the high street with them! With this in mind all our products are despatched to you in waterproof packaging, inside mail-life jiffy envelopes to ensure they reach you in the best condition.
All of our products get despatched via recorded delivery within the UK. This ensures that you receive your items in quick time, and are insured. This means that once your item has been despatched you should receive it within 3 days. As our turn around for online orders is usually 3 days this means you should allow at least 6 days before contacting us. If you have not received your item within 6 days - this time will differ for bank holidays and christmas - we ask that you email us. Then we can do a trace on your order to find out what has happened to it.
Any purchases made from outside the UK will automatically be despatched using the Royal Mail Airmail Service. This ensures that you will receive your items within 14 days. Naturally, this time span will differ during the holiday periods. If you wish your items to be despatched using alternative methods i.e surface mail, this price can be calculated when you make your purchases.