The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping.
How do I Return My Order?
Make a copy of the order receipt which came with your order, or make a note of the order number, your name, email address and delivery address. Tell us why you are returning the item(s), and whether you want a refund or a replacement.
Use the returns address sticker to address your item and put the note/copy of the order receipt in with your package.
Post your item back to us:
Hive eBay Returns
PO Box 162