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We are temporarily close our eBay store due to COVID-19 Crisis.
Shipping services from Korea to Worldwide are now limited.
We will open the store again when international shipping is available.
Wish your kind understanding.

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General Interest
  


About Us

We are a Korean seller. We are the authentic ebay agent for some kind of items on behalf of the manufacturers in Korea.
It is same with direct selling from the manufacturers with good price.
We are always striving to offer value, honesty and quality.

Delivery time

When you place an order, we usually ship within 1~2 business day after receiving your cleared payment.
Some specific items like camera lenses or high capacity memories have 2~3 handling time in Korea.
Handling time does not include the number of business days the shipping service will take to deliver the item to you.
“Business days” are normal weekdays. Saturdays, Sundays, and major holidays do not count as business days.
We live in different time zone, (GMT + 9hours) and have different domestic holiday season.

For example, If you place an order on Friday, here in Korea it would be Friday evening or Saturday, then your order would be shipped on next Monday or Tueday from the Korea.
Your kind understanding for international shipping differences will be highly recommended.

List of countries where packages are delayed usually.

In some countries parcels may be delayed 1~2 weeks due to strict Customs inspection or clearance policies.
And also this kind of delay could be happen in United States though. Sometimes when terror threat risk is higher than as usual, the Customs inspection is also more rigorous. In December 2009, US shipping had this kind of delay happened. However some of buyers regard this delay as slow shipping time.

What is shipping time in detailed seller ratings?
The differences between shipping time and delivery time.

 

You may give us low ratings by misunderstanding for this.
Shipping time is not from the date of purchase or payment to the date of arrival.

According to ebay policy, DSR in shipping time means "Rate the seller on the time it took to mail the item, not the time it took you to receive the item. Don't hold sellers responsible for delays in mail services, international custom delays or for the time it takes for your payment to clear"
http://pages.ebay.com/help/feedback/detailed-seller-ratings.html
As we mentioned before, business days, handling time, time differences, domestic holidays and custom clearance delay  should be considered with international shipping time.


What is "Relay Shipping?"

Some of listed countries are not there direct air mail flight, so the parcels move the nearest countries where is available direct air mail flight at first and then move to your destination country again.
For example, Ukreine buyer buy item with registered air mail, the web tracking result of destination is Russia Federation and then move again from Russia to Ukreine. Therefore some relay shipping applied countries may take more days.
That is called with relay shipping.

Malta, Moldova, Puerto Rico, Mauritius, Virgin Island and other island countries.
Bulgaria, Ukreine, Hungary, Estonia, Lithuania, Portugal and other countries where we do not have direct flight.
All south America including Brazil, Argentina, Chile, Ecuador
All Africa countries. (sorry, buyers who live in Africa ask and email me whether shipping is available or not at first)

Shipping Types from Korea Post

Without Tracking number. 
Buyers can upgrade shipping type with registered item in one's favor. Additional upgrade shipping cost is USD2.50.
    1. Air Mail
    2. Small Packet


With Tracking number
Before asking refund or resend, buyers should wait  at least 30 days from the date of shipment.
We open a packet research in Korea Post and detinatioin post office, this research may take 1~4 weeks.
According to result of research, we can request item cost again.
    1. Air Mail by international registered item
    2. Small Packet by international registered item
    3. Interantional Parcel by Air
    4. EMS  
    5. EMS Premium (TNT)  - Italy, Iraq buyer only.

How buyer leave a  message to us?
For example, address confirmation, Size confirmation or change, Color choice, etc.

By placing a bid or purchasing from our store http://stores.ebay.com/whatuneed4baby, you agree with terms and conditions described in this page.