|COMBINED POSTAGE DISCOUNT|
If you buy more than 1 item from my shop I will be able to give a postage discount in most cases. Occaisionally however items are more expensive to send together than singly.
Please either use the ebay shopping basket and click on 'request total button' or use buy it now and wait for me to send a combined invoice. In most cases I will be able to send a combined invoice within 24 hours. If you pay for multiple items without requesting an invoice, or don't have time to wait for an invoice to be sent I may be able to refund a partial discount.
UK BUYERS RETURNS POLICY:
If you return items which are damaged or significantly not as described you will receive a full refund including your return postage costs. Otherwise you are responsible for paying for all return postage costs.
Items can be returned for any reason as long you fulfill the following requirements:
• You must contact me within 7 days to say you would like to return item.
• Items must be returned within 14 days of receipt.
• Items must be in the same condition as when they were sent, items damaged by the buyer will not be refunded. Unless you are returning because of damage in the post/faulty parts new items must be unused/unopened and in original packet/with original tags (if supplied).
• Items must be sent either in the same packaging or with an equivalent level of protection to make sure item is not damaged in post on return.
• You must ask for proof of postage and receipt when you post item and keep these in case they are needed. You are responsible for item until it is delivered back to us.
OVERSEAS BUYERS RETURNS POLICY:
As for UK buyers except:
• You have 21 days to return item.
• Unless item is damaged or not as described I unfortunately cannot refund any postage costs. You will however be refunded the cost of the item itself.
ITEMS MISSING IN POST:
The majority of shop items are sent by Royal Mail and are subject to Royal Mail's loss and compensation policies.
You will receive a full refund of up to £20 plus postage costs for items which have gone missing in post. (For items above this value you are recommended to take out additional postal insurance by using signed for or special delivery)
However you must allow a minimum number of days for item to arrive as specified by the Royal Mail which is:
UK - 15 working days
AIRMAIL TO EUROPE - 20 working days
AIRMAIL TO OTHER DESTINATIONS - 25 working days
I cannot provide a refund until this time period has expired so please wait until then before contacting me.