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General Interest

Shipping

We aim to pack and dispatch all our items within 48 hours of payment (Monday to Friday). Items bought over the weekend will usually be dispatched on Monday.

If your items are needed urgently please contact us before buying to check if goods can be shipped to you within the time frame you require, postage costs may be affected if you need a faster delivery service than has been quoted.

We cannot guarantee delivery times or be held responsible for postal delays, postal action or courier delays on your parcel.

Proof of posting is obtained on all items dispatched with Royal Mail & other courier services.

Shipping options are provided on your invoice please select the appropriate option for your delivery needs.

Grading Policy

Surplus clothing and accessories sold by us are in a used condition unless otherwise stated. The condition of the item(s) are described within each individual ad & we are very honest with any defects being detailed. Photos may be of a generic example for general everyday items, but for special one off items the photo will be of the actual item described.

If you require more information on an item please do not hesitate to contact us & we will endeavour to answer your question.

All camo is faded to different degrees so it is very difficult to match on multiple sales.

Grades

New - New condition, sometimes not in packaging or may be without tags.

New Issued - New items that have been issued but may not be in its original packaging and may have some marks from storage/deployment.

Super Grade - Unissued/Issued items that are in almost or as new condition.

Grade 1 - Issued used items in good serviceable condition, sometimes these items may have names or army numbers marked in them.

Grade 2 - Issued used items showing much more signs of wear, tear & fading & there will be some damage, bits missing, stains, sometimes these items may have names or army numbers marked in them.

Returns Policy

We are very honest with our descriptions/photos so please ensure the item is what you want & that you fully understand the condition of the item you are purchasing.

Returns on items are accepted within 14 days of receipt of goods. Please notify us before returning any unwanted items within this time frame. Return delivery cost will be covered by the buyer.

Please obtain "Proof of Posting". Please contact us if you have any questions on returns or refunds.