If you need to return an item to us,
please contact us by email firstname.lastname@example.org
first. In the event we may have sent you the wrong item we will pay the return postage,
we will only the pay the postage costs if it was our fault. We will not pay the
postage if you ordered the wrong size or colour. When you contact us we will
advise you how to send the item back to us. We usually ask that you send items
back to us via Royal Mail First Class (Recorded), in the event of this being a
larger item we will advise and arrange pick up from you by a courier service.
Please obtain a proof of posting certificate from your Post Office to enable us
to process the refund for your return postage costs.
If for some reason you are not happy
with your product you can return it to us for a refund or exchange.
In order to qualify for a refund or
exchange, you must return the item(s) to us within 14 days of receiving your
item, having taken good care of it and kept it in an unused state, complete
with packaging and all it's components..
The refund will be made direct to the
credit/charge card originally used to place the order. The refund will be made
as soon as the item has been returned to us.
You will not be refunded for the P&P
of your item, but please be aware that you are responsible for the returned
item until it has reached us. We recommend using a secure delivery method which
requires a signature upon receipt such as Royal Mail Recorded Delivery. This
does not affect your statutory rights.
Soldier of Fortune Ltd, Euro House 13
Tyn-Y-Llidiart Ind Est. Corwen. Denbighshire. LL21 9QX.
You will be responsible for the item(s) until they reach us and are signed for
by our staff. For your own protection, we suggest you use a secure delivery
method that requires a signature upon delivery such as Royal Mail First Class
We will not be responsible for any
losses resulting from your use or the inability to use our website or resulting
from unauthorised access to, or alteration of your transmissions or data in
circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure,
corruption or destruction of data or any other loss which does not directly
result from something we have done wrong.
and will reimburse us for any loss that you cause to us as a result of your
We make no promise that our website will be uninterrupted or entirely error
free. Because of the nature of the Internet, the shopping online service is
provided on an "as is" and "as available" basis. We are not
responsible to you if we are unable to provide our Internet services for any
reason beyond our control.
This does not affect your statutory rights as a consumer.