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SLEEPLAND BEDS

SLEEPLAND BEDS

11K items sold
566 followers
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About us

Welcome to our Family run UK bed and bedroom store. Only brand new, high quality Captain's beds, guest beds, mattresses, wooden beds, leather beds. Stunning children's beds, bunk beds, kids bedroom furniture sets, theme beds. Plus childrens storage beds such as mid sleepers & high sleepers.
Location: United KingdomMember since: 09 Nov, 2005Seller: bedplanet1

Business details

Business name: GRAHAM THOMAS UK LTDFirst name: GrahamSurname: ThomasAddress: Units 1-3 Hooton Logistics Park, CH66 7NA Hooton, United KingdomPhone number: 01244823107Email: sleeplandbeds@hotmail.co.ukVAT number: GB 942307830

Feedback ratings

Last 12 months

Positive32- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.8
Communication
4.7

Seller Feedback (5,100)

0***5 (539)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent delivery service, very quick. Excellent communication, thank you. Not put together yet but can't wait to have it installed in newly decorated room. Nicest bed I have seen for a great price.
s***u (726)- Feedback left by buyer.
Past 6 months
Verified purchase
Well packed with quick delivery. Great communication. Item is strong and very good quality. Only few steps was missing from assembly guide.
8***c (137)- Feedback left by buyer.
Past month
Verified purchase
Bed delivered with holes not drilled correctly and one side piece too short (I measured against other parts with same part number) Contacted company who after ignoring me for 2 weeks said that it was my fault and even if it is faulty as I bought it in a sale then they werent prepared to refund the small amount it cost to pop to a DIY store to make it work. Laughable firm. Do not expect quality and aftersales is a fraud.
Reply from: bedplanet1- Feedback replied to by seller bedplanet1.- Feedback replied to by seller bedplanet1.
Hi Chris, Thank you for taking my call. We are really sorry you feel like this. As we have had customers and even Essex Flat pack who is a assembly specialist who had the same issue we did not think there was no fault with the bed or parts. You have said that you did not tighten one end we do believe you. We hope you are still happy with the price, delivery and room of choice service you received. We have refunded the £15 as a goodwill gesture. Apologies this was not passed to the correct person
3***6 (11)- Feedback left by buyer.
Past year
Verified purchase
Brilliant bed strong frame. Packaged securely but not bulky either. Seller answered any queries i had and if didnt know there and then they told me when they would know answer regarding delivery
f***1 (581)- Feedback left by buyer.
Past month
Verified purchase
Excellent customer service. Speedy delivery. I’m still in the process of putting it together but from what I can see so far it is very sturdy and really good quality.
9***r (1036)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast deliver, although when assembled, some parts were missing and immediately rectified
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