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About us
Roebuck Leisure specialises in reclaimed golf balls of all brands and quality.
Business details
Business name: Roebuck LeisureFirst name: RoebuckSurname: LeisureAddress: Manor House, 11-13 Roebuck Road, IG6 3TU Ilford, United KingdomPhone number: 00000000000Email: info@lakeballs.com
Seller Feedback (16,335)
t***s (456)- Feedback left by buyer.
Past month
Verified purchase
6 of 24 balls has chips in, not AAA/AA as described. Seller offered £4 refund rather than the amount for balls damaged (25%), or have to go through hassle of sending them back. Quick responses but my advice would be 1) make sure the balls are as described, 2) listen to customer as the first response was to say they were the correct condition, even though they had chips in them and 3) offer an accurate amount for refund. Rest of the balls were good and delivery was speedy. Would not buy again.
Reply from: roebuckleisure- Feedback replied to by seller roebuckleisure.- Feedback replied to by seller roebuckleisure.
You reported 20% of the balls were not A Grade and sent photos of two balls. We confirmed our AAA/AA grade desription are not balls that are clean and bright, with small signs of previous play, i.e. play/pen marks and offered a £4 refund. You then responded now stating 25% (6 balls) were not as described and that you "Would accept £7.50 or will go via returns route for full amount.Let me know. No drama either way". We suggested you return your order for a full refund. Nothing was returned.
2***a (412)- Feedback left by buyer.
Past year
Verified purchase
Item arrived safely, well packaged, prompt service and item as described. Many thanks. Seller recommended.
v***d (3036)- Feedback left by buyer.
Past year
Verified purchase
My son is over the moon with his golf balls. Quality even better than described. Superb value, despatched quickly and well packaged. Very happy indeed. Thanks!
3***6 (188)- Feedback left by buyer.
Past month
Verified purchase
Great balls for every day use. Decent quality. As advertised. Good price. Speedy delivery.
b***n (49)- Feedback left by buyer.
Past 6 months
Verified purchase
Items as described, fast delivery. Happy buyer
0***l (482)- Feedback left by buyer.
Past month
Verified purchase
Great delivery, balls are perfect just as described and even gave me 5 of each number will happily use again definitely recommend thanks very much!!