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TO SERVE YOU BETTER RAILS GIVES YOU A 90 DAY REPAIR/ REPLACE/ REFUND WARRANTY ON ALL FAULTY/DEFECTIVE SECOND HAND ITEMS PURCHASED FROM RAILS THROUGH EBAY AUCTIONS. THIS INCREASES TO A 6 MONTH WARRANTY ON NEW FAULTY/DEFECTIVE ITEMS. FEEDBACK IS VERY IMPORTANT TO US AT RAILS. WE RESOLVE ANY PROBLEMS ON ALL ITEMS AND WOULD ASK THAT YOU CONTACT US WITH THESE ISSUES BEFORE LEAVING FEEDBACK