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Terms & Conditions

ABOUT US

Thank you for visiting our ebay shop. We do our best to provide most reasonable price and the best quality Laptop AC Adapter Chargers and accessories on eBay. We are genuine UK Seller based in London. Our chargers are fully compatible replacement with original part numbers and it will work like a original charger, our ultimate goal is to provide best possible quality at reasonable price and looking for 100% Positive feedback with 5 star rating. if any problem. We will provide the best customer services to handle your query and resolve it ASAP, all of your massages will be answered in timely manors. We always try to dispatched the item ASAP, if you like the item to be delivered on different address please update the address before you press the pay button, option is available to change/add new address. We always use ebay delivery address, so please make sure you have the right address in your ebay account. If you have any questions about the item or our service, please feel free to contact us via eBay Messaging system. This is the quickest way to contact us, as many times messages in email will go in junk mail folder and will not reach us. We guarantee you, once you use our services you will always come back.

 

PAYMENT OPTIONS & BUYING

We Preferred PayPal, as this is secure and fastest way to pay. We prefer verified PayPal account with confirmed delivery address for international addresses. It is safe for you to pay via Pay Pal. We accept all Credit Card Payment through Pay Pal (verified) only with confirmed address. We will also print your contact telephone number on shipping label as it is convenient for postman and us to contact you. if you have committed to buy any item and it has not been paid yet and you want use to cancel, then you must inform use with 7 days and we will send you ebay cancel request other wise ebay unpaid item case will be opened to recover the ebay cost, as if you do not pay and do not ask us to send you cancel request we will be charged for selling fee, so we have to open the unpaid item case to recover the ebay cost.

When buying the item we strongly recommend to double check if you are buying the correct item. e.g., if you are buying a charger, you can compare the voltage like Acer charger it comes 19V - 3.42A, mainly voltage (V) has to be same and Amps (A) is safe to use even if it is higher. e.g. you can use 4.74A instead of 3.42A and it will not harm the laptop, as laptop uses only what it requires. if require any help please use, ask question option and send us a message.

   
 

WARRANTY & RETURNS

We offer 7 working days money back guarantee if there is any dissatisfaction, including the products and the service. Please contact us before returning any items. Return is accepted within 10 working days of receipt after you full explain the problems we may ask for some additional checks to narrow down the problem. Any problem due to our mistake we will exchange the item free of charge and in most cases your return postage will be refunded. If buyer yourself have made the wrong purchase or have changed his/her mind, we accept return to exchange for the correct one, but buyer is responsible for the postage and handling fee after the 10 days of the purchase all the warranties are RTB and you will have to pay for the warranty returns.

Before returning any item you need RMA (Return Merchandise Authorisation) Number, please contact us via ebay to obtain one and then return the item. item returned without RMA number is not identifiable and will be lost.

All our items in our shop, Marked NEW comes with 100 days warranty. If it fails under warranty period, we will offer replacement and it does not cover physical damage and misuse, return postage is to be covered by the buyer after 10 days and we will pay for our side postage, special delivery postage and airmail with tracking service is not refundable in any case. In any circumstances our maximum liability will not exceed more then the original price paid. We will not accept any other liability or claims arising from us of any item purchased from us.


 

DELIVERY DETAILS

We always do our best to dispatched fast and safety, if order is placed with clear funds before 3pm it is likely to be dispatched same day otherwise next working day. We use Royal Mail 1st class as standard if the order size is big or more valuable item is purchased, we will use  Royalmail Special or Recorded Sign-for Service. Mostly UK mainland orders gets delivered within 1-5 working days.

For items heavier then 2kg or 15kg we will use different courier companies like, Hermes, Parcelforce, Yodel or iPost, it depends what company has better service and rates according to postcode. For most items under 2kg have free delivery. For heavier item if delivery charge occurs we will contact you. If no charge, we will not contact you.

Postcods may have additional delivery charge: -
AB (37-38, 55-56), BT1-9, BT10-44, BT51-58 , BT62-67, IV1-28, IV30-32, IV36, IV40, IV52-54, IV63, KW1-14, PH20-26, PH30-35, AB37-38, AB55-56, HS1-8, IV41-49, IV51, IV55-56, IM1-9, IM99, PO30-41, KA27-28, PA20-33, PA35-38, PA49, PH36-39, PH49, PH50, FK20, PA62-72, PA74-75, PA80, PH40-41, PA34, PA41-48, PH42-44, HS9, PA60-61, PA73, PA76-78, BT45- 49 , BT60-61 , BT68-82, BT92-94, KW15-17, PH17-19, FK 18-19, ZE1-3, TR21-25, JERSEY = JE, GUERNSEY = GY

EU orders as standard will he dispatched in Royalmail Airmail Small Packet, Normal delivery time is 5-15 working days. we also have option to buy with Tracking number facility with some additional cost. Item dispatched with tracking number is also quicker service and we will provide you with tracking number and you can track the item via internet. Out side EU, international orders will only be dispatched with Tracking number and postage will be calculated according to your location.

All above delivery times are estimated and it does not include weekend and bank holiday. Some time delivery may get delayed or get lost as accidents can happen. If item does not turns up with in above estimated times, please inform u. According to Royalmail, we will have to wait little longer for UK post it is not considered lost until 15th working day and EU and International post is not considered lost until 28th day from dispatched date. This does not always happen but we have to keep this in mind, if this item is still not delivered we will arrange the replacement or full refund will be issued.