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Pendleside Interiors and Occasions

FAQ Personalisation Details
Based in the heart of East Lancashire, in the shadow of Pendle Hill, we constantly strive to bring you the very best in both customer service and a range of gorgeous products specialising (but not exclusively) in Personalised Products. Our products selection is being added to on a daily basis and therefore we suggest you check back regularly so that you can find out what is new

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Personalisation Info
How to Personalise - Please read carefully

Please send us your personalisation details via one of the following means;

1. Leave a 'note to seller' during the check out process - please remember to press save otherwise we won't get the message and your order will be delayed.

2. Send us a direct message via Ebay's messaging service

NOTE: We aim to have your order ready to post within 4-5 days however at busier times such as Christmas please allow 7-10 days - please contact us if you have any concerns over timings as we will do everything we can to accommodate your requirements

Please double check your details before sending as how it appears in your message is how it will appear on your product including spelling, spacing & punctuation

Do not include special symbols - this includes symbols above and below alphabetic and numeric text

Due to the bespoke nature of the product we are not able to offer return/refund for items ordered in error by yourself or for a mistake that is a result of incorrect information provided by yourself (this does not affect your statutory rights)

Above all else we want you to love your order and therefore if you have any questions please do not hesitate to contact us

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