Most purchases by consumers are protected by the Consumer Contracts Regulations 2013 which give consumer buyers the right to cancel the purchase within 14 days of receiving the item. You are legally obliged to inform consumers about their right of cancellation before the purchase.
After receiving the item, your buyer should start a return within:
Return postage will be paid by:
If your buyer returns this item because the item is not as described in the listing, you’ll be charged return postage on your seller invoice as a fee, which may be charged to your automatic payment method on file, if any.