Valid for UK, Europe and Rest Of World
General Return Policy:
Item(s) can be returned for any reason for full item cost refund and must be returned within: 30 Days of receipt in the same condition as it was received in, buyer to pay return postages costs.
Item(s) received which are incorrectly supplied, wrongly advertised or faulty are exchanged or returned for a refund at Our company (Mountright Ltd) cost.
We must be informed of any faults within 7 days of receipt of item.
You may withdraw from the sale within four (4) weeks without any justification, as long as you send your cancellation in writing (letter, fax, e-mail) or if you return the goods to us. If you are a professional buyer or freelancer the current statutory provisions for the return of goods shall apply. The time frame for the return of goods begins once you have received the goods. Your cancellation request will be considered to have been submitted on time if your written notification or the goods are sent back within the timeframe mentioned above.
Please send your return goods to:
Mountright Returns, Unit 2 Lon Parcwr Business Park, Fford yr Onnen, Ruthin, Denbighshire, LL15 1NJ. (this address is not the trading address for our company - to be used for returns only).
The buyer is responsible for all shippings costs related to the return of the goods (unless faulty or incorrectly supplied or as stated above).