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Getting your bid right

If you need any advice or assistance with anything to do with bidding on a listing on Marshalls Factory Shop, don’t hesitate to contact our Customer Service and Delivery teams.

Our offices are open Monday to Friday, 9.00am to 4.00pm.

You can email our experts on and they’ll aim to get back to you within 48 hours of opening your mail – with the exception of Bank Holidays and Christmas.

We will always give you prior notice of holiday closures through ‘shop notice’ and ‘holiday’ settings within eBay and also by newsletter one week prior to closure.

All products on our Marshalls Factory Shop site are offered subject to our terms and conditions of sale – you need to confirm that you have read and accept these before you make a bid.

Marshalls Mono Limited. Registered Office: Landscape House, Premier Way, Lowfields Bus Park, Elland HX5 9HT (Registered Number 509579)Privacy Policy

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