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Returns

These Terms and Conditions govern the supply of goods sold by London Tuning & Styling Ltd (Company No. 09101065) D4 SMEED DEAN CENTRE CASTLE ROAD SITTINGBOURNE ME10 3EW, to the customer named on the order form.

All orders are classed as accepted once the order has been dispatched. Any correspondence before dispatch is simply an acknowledgement of receipt of the order.

We accept credit card and debit card payments. You can pay on E-Bay using PayPal. You can also order over the phone (01795438130). We accept cheques and bank transfers.

If paying by cheque, please allow 7 working days from when the cheque is paid in for clearance. Goods will only be sent out for cleared funds.

We take great pride in our products and have thousands of satisfied customers. If you are not totally satisfied with your product though, you need to notify us within 14 working days from the receipt of the goods. You will then need to send them back to us for a full refund.

The product has to be in a saleable condition. You will be liable for the cost of replacement or repair of any goods returned scratched, knocked, battered etc.

You must take care of goods whilst they are in your possession and, if you are returning them, you should take reasonable care to ensure that London Tuning & Styling Ltd receives them and that they are not damaged in transit. If the goods are not adequately packaged, are incorrectly addressed or do not carry the correct postage, and become damaged as a result, London Tuning & Styling Ltd may have a claim against you. For this reason all items returned must be repackaged in a comparable way that they were delivered to you. We strongly recommend that you insure the return delivery.

The customer has to pay for all return delivery costs.

We do not refund the return delivery cost. The return item has to be attached paypal packing slip or any documents identify your transaction.

The customer must inform us via email or post of any returns within 14 working days of receipt. Otherwise no refund will be given.

Please use the return address. D4 SMEED DEAN CENTRE CASTLE ROAD SITTINGBOURNE ME10 3EW London Tuning & Styling Ltd wants you to be delighted with everything you buy from us. If you find any problems with an item you have purchased please let us know as soon as you can. The earlier we are made aware of a possible problem, the easier it is likely to be for us to investigate the matter. If it is discovered that London Tuning & Styling Ltd have supplied an item that is not as described, of a less than satisfactory quality or not fit for its purpose we will of course provide you with a suitable solution to the problem.

Please check your goods upon receipt; we need you to notify us of any damages as soon as possible.