All our products have a minimum of 1 year warranty (unless otherwise stated).
In the unlikely event that products purchased from KMS becomes faulty during the warranty period due to reasons unconnected with your acts, omissions or misuse of the Goods please notify us in writing or email us at ‘email@example.com’. The warranty goods must then be returned to us (at your expense) together with a completed ‘Warranty Claim Form’ and proof of purchase.
Provided the warranty parts have not been misused or neglected and that you have complied with any warranty conditions provided with the warranty, such goods shall be returned to the manufacturers for review and testing. Subject to manufacturers results we will either repair or replace (at our option) such products without charge if the warranty is accepted Or reject the warranty and where possible provide a report for the rejection. The manufacturer’s decision will be final and binding and we shall have no further liability to you.
Any parts rejected will be disposed of within seven days from date of rejection unless we are notified in writing to return the parts back to you. You will be responsible for any return postage.
We will be allowed reasonable opportunity to investigate any warranty claim and may require you to promptly return any relevant products and packaging (including any associated Products) and carriage paid to us for inspection.
We will not accept liability for any claims where you have not followed the claims procedure in the warranty conditions.
The above warranty is given by us subject to us having no liability in respect of any defect arising from wear and tear, wilful damage, negligence, tampering of the Goods, incorrect fitting of the Goods by you and/or a third party, abnormal working conditions, failure to follow our and/or the Goods' manufacturers' instructions (whether oral or in writing), misuse or alteration or repair of the Goods without our approval.
Our aggregate liability (whether in contract, tort or otherwise) for a warranty claim shall in any event be limited to a sum equal to the amount paid or payable by you for the Product(s)