If you are not entirely happy with your purchase then please contact us via the ebay message system and we will do our best to put things right. You may return any item within 7 days of delivery for a full refund. Original delivery / postage charges are non-refundable. If returning an item you will be responsible for the cost of returning the item/s to us. It is recommended that you use a secure trackable service that requires a signature on delivery.