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Repairs & Guarantee


For appliances outside their guarantee, we offer a fixed priced repair with genuine parts and labour included. This means there are no hidden charges, and the price we quote is the price you pay! We aim to complete your repair on the first visit, provided the parts required are immediately available. In some cases we may need to order parts to complete your repair. Once the repair is completed, it is also guaranteed for 12 months.

We also offer the option of one of our care plans. For extra peace of mind and to save time and money, get instant cover on your appliance for a fixed fee for a year. And what’s more is that if we can’t fix your appliance you will get a new one as a replacement included in your plan terms!

For more information on repairs and charges, please call our dedicated sales team on 0344 822 4224


Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve months from the date of purchase. This gives you the reassurance that if, within that time, your appliance is proven to be defective (due to manufacturing fault) we will either repair or replace the appliance at no cost to you.

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