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  • Store Policies

Payment:

We accept:

* Paypal (ID is toyosports1000@btconnect.com)

* Cash on collection

Customer Service:

If you have further inquiries please message us through eBay.

Business Hours:

Monday to Friday from 9:30 AM to 5:00 PM - Saturday, Sunday and Bank Holiday will be closed.

Shipping Terms:

* Buyers agree to pay the listed shipping and handling fee.

* Items in stock will be shipped no later than the next working day after we received your payment.

Payment Terms:

* All winning bidder will automatically receive Winning Bid Notification by email.

* All payments must be received within 10 days after the auctions end. If for any reasons your payment will be late, please message us in eBay

* Buyers please include your names, addresses, items purchased, ebay auction numbers along with your payments. For payments sending by mail, please print all the above information clearly to avoid delay of the shipping for your items.

* All non-paying bidders will be reported to ebay and negative feedback may be posted.

Return Terms:

* If you change your mind, or any of our products fall below the standard you would expect and you wish to return the item, you must notify us via ebay message within 14 days of delivery

* We are happy to refund or exchange the item providing it is returned unused,in its original packaging with all accesories. PLEASE MAKE SURE ALL RETURNS HAVE A TRACKING NUMBER

* If your item develops a fault please notify us via ebay message.

* If the fault has developed within 14 days of deliver we will offer a refund, including postage costs or a replacement product once the original product has been returned to the Toyosports ltd team for accessment and verification of the fault.

* If the fault develops after 14 days but within the waranty period, normally 6 month unless specified in item description(ex: some items have 1 year warranty), please contact us via ebay message and we will repair or replace it once the original product has been returned to the Toyosports ltd team for assessment and verification of the fault.

* The 6 month warranty starts from the date of the original purchase.

*If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded.

*Item should be carefully packed and insured for the full purchase price and shipped via a traceable means.

* Returned items may take 48 hours to be delivred back to us for assessment if collection is arranged by Toyosports ltd team, please note that it can take 3-5 days for any refund gien back to you Paypa account.

PLEASE NOTE ALL ITEMS MUST BE INSTALLED BY A QUALIFIED MECHANIC AT A REGISTERED GARAGE. FAILURE TO DO THIS WILL INVALIDATE ANY WARRANTY AND RETURNS POLICY

Disclaimer:

We are not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

* We are not responsible for any losses in the mail while returning returned merchandise. PLEASE MAKE SURE ALL RETURNS HAVE A TRACKING NUMBER

* Merchandise should be properly packed and insured with the carrier for the full amount of purchase.

* Any used item will be refused and returned at buyer's cost.

At playtime360, we try hard to serve our customers better than anyone else. We wish we could accept all returns without any questions or limitations, but that is just not possible. Thank you for honoring these return policies, so that we can continue to bring great products to eBay!!!

Business address :

Unit 58, Rovex business park .
Hay hall road
B11 2AU

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